Build & Work

Indu is a leading business transformation expert in the UAE, the nation that has earned an indisputable position on the world map. The title is a tribute to its national anthem and reflects the nation’s spirit – to build and work.

The book adopts a trifold approach to weave a delightful story on business excellence, bringing out the salient features that define corporate success. It includes key takeaways from one-on-one conversations with CEOs of award-winning corporations across sectors such as container trade, healthcare, education, information technology, distribution, and fresh food.

Indu discusses their best practices, business frameworks shared during EBM Benchmarking Club sessions supported by industry data across 2015–2018 and case studies from her consultancy spanning over 25 years – a defining period of transformation that catapulted the UAE to roaring success.

Indu Singhal heads Visual Ace Business Solutions and Emirates Business Management International Consultants in Dubai. She consults businesses of various scales and complexities – government and semi-government bodies, traders, contractors, manufacturers, health providers, educational institutions, etc. Through her association with the Business Excellence Department, Government of Dubai, she developed business models such as Dubai Human Development Award Model, Dubai Quality Award – Representative Entities Model, and Health Award Model for UAE. She created the unique EBM Benchmarking Partners’ Program that has paved the way for benchmarking activities in the region and also serves as a platform for exchanging best business practices. Her association with the Government of Dubai for this program has facilitated adding authentic data in this publication.

Apart from her professional pursuits, she is a keen gardener and enjoys a retreat in the mountains.